Waikiki Village Policies

Check-in Policies

• Guests may check in after 4:00 PM and must check out before 11:00 AM.
• A valid major credit card and photo identification are required at check-in.
• Must be 21 years of age or older to check in.

Payment & Deposit Policies

• An advance deposit of one night’s lodging is required, balance payable upon arrival.
• A deposit of $150.00 per person is required on golf packages.
• Rates are subject to change without notice.
• No personal checks will be accepted for payment of account.

Taxes & Fees

• A 7.5% plus tax Resort Fee, and a $5 per night plus tax Access Fee will be applied to all reservations.
• All reservations are subject to 13% sales and local taxes.
• Reservations of 90 nights or longer are exempt from standard sales and local taxes.

The taxes, service charges and value added tax shown on your e-mail confirmation are those currently in effect. Taxes, service charges, etc. are subject to change without notice according to local law.

Cancellations & Changes

Oceana Resorts offers the opportunity to add an optional Vacation Protection Plan (VPP) to your reservation that will protect you if you should need to cancel, change plans, or depart early. You can learn more about VPP by visiting https://www.waikikimyrtlebeach.com/privileges/vacation-protection-plan/.

This option must be added within 24 hours of confirming your reservation. The VPP can be added easily during Step 2 of your online reservation or by calling (844) 887-9448.

If you choose to decline the Vacation Protection Plan, you understand:

• Advance deposits are non-refundable on reservations that decline the optional Vacation Protection Plan.
• A Date Change Fee* of $20.00 will apply for each date change.
• An Early Departure Fee* will be applied to any reservation departing earlier than the registered date of departure at time of check-in. This fee will range from $50.00-$150.00 based on seasonality and room type.

*If a package rate requires a minimum length of stay, the minimum stay must still be met after any date changes or the rate will be recalculated at current Best Available Rate before applying the fee. Guests who have purchased the Vacation Protection Plan will have this fee waived, but rates may still be adjusted based on minimum length of stay requirements.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Parking Policies

• 1 Bedroom rentals and smaller will receive 1 parking pass at check-in.
• 2 Bedroom rentals and larger will receive 2 parking passes at check-in.

Smoking Policies

• We are a smoke-free and tobacco-free motel. This includes all rooms, balconies, and common areas.
• As a courtesy to other guests and to maintain a healthy and clean environment, the use of electronic cigarettes, vaporizers, and smokeless tobacco of any kind is also prohibited.
• Violation of this policy will result in a minimum $150.00 cleaning fee and/or eviction of stay.

Pet Policy

• Pets are not permitted. However, all ADA recognized service animals are always welcome.